
To become a Tenant Inspection Adviser you must be a current or recent tenant or leaseholder of a property owned and/or managed by a social registered landlord such as a local authority, housing association or other social housing provider. You’re also likely to be, or to have been, actively striving to improve social housing conditions for tenants, possibly by sitting on a tenants’ panel, ALMO, TMO or similar. An awareness of the issues affecting social housing tenants across the country is important, as is a willingness to deepen your experience in this area.
Proficient in MS Word, email and the internet, you need to be a strong communicator with the confidence to encourage tenants to express their true opinions, and the ability to interpret clearly what they are saying. You also need excellent report writing skills, and the ability to make objective and balanced judgements. A calm, rational approach is vital.