Tenant Inspection Advisers with the Audit Commission
Skip to content
Our Tenant Inspection Advisers (TIAs) form four regional pools, which our staff draw on periodically to carry out inspection and assessment work. TIAs join our inspection teams specifically to provide the viewpoint of tenants, leaseholders and customers on the quality of housing services delivered by housing providers. They also work on the inspection of benefit services delivered by local authorities.
A TIA’s input is invaluable in helping us reach conclusions that could improve social housing and benefits provision and services on a national basis. We support TIAs to undertake their inspection duties through briefing sessions and other means.
We strongly believe that inspections should focus on services as users experience them. That’s why we include service users on our inspection teams, wherever and whenever we can.